Cancellation Policy
We understand that plans change. Our policy is designed to be fair to both our guests and our retreat partners, whose venues and services are booked well in advance.
Deposits
All deposits are non-refundable. Your deposit secures your place on the retreat and is used to confirm bookings with our venue and activity partners, so it cannot be returned under any circumstances.
Partial Refunds
A partial refund of your remaining balance (the amount paid above your deposit) is available if you cancel up to two months before the final payment due date for your retreat.
| Cancellation timing | Refund |
|---|---|
| Up to 2 months before final payment due date | Partial refund of remaining balance (deposit retained) |
| Within 2 months of the final payment due date | No refund |
Final Payment Due Dates
Each retreat has its own final payment deadline — check your retreat page or booking confirmation for the specific date.
Monthly Payment Plans
If you are on a monthly installment plan and wish to cancel, your deposit remains non-refundable. Any installments already collected are treated as part of your balance and are refundable under the same two-month rule above. Future installments will be stopped.
Transfers
Cannot make it? You may transfer your booking to another person at no charge, provided they meet any retreat requirements. Just let us know in advance.
How to Cancel
To cancel your booking, email us at info@meretreats.co.uk as soon as possible. Refunds (where applicable) will be processed to your original payment method within 7–10 working days.
Questions about our policy?
Email us at info@meretreats.co.uk and we'll be happy to help.